Privacy Policy Effective Date: January 7, 2025 Address: 206 Walnut St, Bridgeton, New Jersey (NJ), United States

At TwinToPin, your privacy is our top priority. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you agree to the practices described in this document.

1. Information We Collect

We collect two main types of information to provide and improve our services:

a. Personal Information

  • Name, email address, phone number, billing and shipping addresses.

  • Payment information, such as credit/debit card details (securely processed).

  • Account preferences and purchase history.

b. Non-Personal Information

  • IP address, browser type, operating system, and device details.

  • Website activity data, including pages visited, time spent, and referral sources.

c. Information from Third Parties

  • Social media profiles if you log in through platforms like Facebook or Google.

  • Payment validation data from processors to confirm transactions.

2. How We Use Your Information

The information we collect is used to:

a. Process Transactions

  • Ensure secure and efficient payment processing.

  • Fulfill and deliver orders accurately.

b. Improve Services

  • Enhance website functionality and customer experience through data analysis.

  • Personalize product recommendations and marketing content.

c. Communicate with You

  • Send order updates, promotional offers, and customer support responses.

d. Maintain Security

  • Detect and prevent fraudulent activities.

  • Comply with legal and regulatory obligations.

3. Data Retention

We retain your personal information only as long as necessary for the purposes outlined above or as required by law. Once no longer needed, your data is securely deleted or anonymized.

4. Sharing Your Information

We do not sell your personal information. However, we may share it with:

a. Service Providers

  • Payment gateways, shipping carriers, and technical support providers.

b. Legal Authorities

  • When required to comply with legal obligations or to protect our rights.

All third parties are bound by strict confidentiality agreements.

5. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.

  • Opt-out of marketing communications.

To exercise these rights, contact us at info@twintopinn.com. Requests will be processed within 30 days.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. These include:

  • Essential Cookies: Necessary for core website functions.

  • Analytics Cookies: Track usage data to improve our website.

  • Marketing Cookies: Deliver personalized ads based on your preferences.

You can manage cookie settings through your browser.

7. Security Measures

To safeguard your data, we implement:

  • SSL encryption for secure data transmission.

  • Regular security audits and updates.

  • Restricted access to sensitive information for authorized personnel only.

While we strive for robust security, no system is entirely immune to breaches.

8. Children’s Privacy

Our services are not intended for individuals under 13 years of age. If we become aware of data collected from minors, we will promptly delete it. Parents or guardians may contact us for assistance.

9. International Data Transfers

If you are accessing our services from outside the United States, your data may be transferred to and processed on servers in the United States or other countries. Such transfers comply with applicable data protection laws.

10. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Significant changes will be communicated via email or website notifications. Continued use of our services after updates constitutes acceptance of the revised policy.

11. Contact Information

For questions or concerns about this Privacy Policy, please contact us: